Eat App

Eat App is a good fit for restaurants and hospitality venues that need reservations, floor/table management, guest CRM, messaging, and booking-channel visibility. It is not a full private-event sales platform, so catering documents, BEOs, complex proposals, and event contracts may still require venue event software.

Free plan; paid plans listed at $49/month, $129/month, and $229/month when billed yearly
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Tool Nutrition Label
Founded 2015
Headquarters Dubai, United Arab Emirates is listed in public profiles
Company Size Public profiles commonly describe Eat App as a small-to-mid-sized private software company
Funding Privately held; public funding history is not central to current buying evaluation
Pricing Model Venue subscription by plan, cover limits, messaging allowances, and optional add-ons
Free Trial 14-day trial advertised with no credit card required
Contract Monthly and annual options shown; annual pricing advertises a discount
Attendee Capacity Free plan is limited to 30 covers/month, Starter to 300 covers/month, Essential and Pro list unlimited covers
Mobile App Restaurant booking and management workflows are web/mobile oriented; confirm exact admin mobile app needs
Offline Capability No
Data & Compliance Not clearly disclosed publicly; confirm hosting and privacy terms for guest data
Expertise Level Beginner
Event Types
Restaurant ReservationsPrivate DiningHospitality EventsRestaurant GroupsHotel Food And BeverageVenue Bookings
Key Integrations
POS integrations (Native) Phone integration (Native) Payment integration (Native) Hotel PMS integration (Native) Open API (API)
Support Channels
Help centerSales contactSupport teamCustomer success on higher plansTraining resources
Best For
  • + Restaurants replacing phone, paper, or spreadsheet reservation workflows
  • + Hospitality groups that need guest profiles, CRM, table management, and performance reporting
  • + Venues that take private dining bookings but still operate like restaurants
  • + Teams that want Google, Instagram, Facebook, and booking-channel reservation visibility
Not For
  • Venues that need full event sales, BEOs, proposals, contracts, and catering operations
  • Ticketed events, conferences, or attendee registration workflows
  • Restaurants that need every POS, phone, PMS, and payment integration included on a low-cost plan
  • Operators without reliable internet at the host stand
Key Capabilities
Manage reservations, waitlists, floor plans, tables, guest profiles, and venue performance
Use CRM, smart reports, review management, custom messaging, WhatsApp, and SMS workflows
Connect booking widgets and reservation channels including Google-style discovery flows
Add POS, phone, payment, and hotel integrations depending on plan and add-ons
Track guest spend, preferences, loyalty signals, and repeat-visit opportunities
Use a free plan or trial before moving into paid plans
Honest Limitations

Restaurant First

Eat App is built around restaurant reservations and table management, not complex event production.

Add-Ons Affect Cost

CRM, custom messaging, review management, booking network, WhatsApp, POS, phone, payment, and hotel integrations can be separate unless included in Pro.

Cover Limits On Lower Plans

Free and Starter plans have monthly cover limits.

Guest Data Review Needed

Restaurants should review data hosting, guest consent, messaging, and retention terms.

No Offline Host-Stand Claim Found

Poor venue connectivity could affect real-time reservation and table updates.

Pricing Breakdown
Plan Price Details
Free $0/month Up to 30 covers/month with basic table management and booking access
Starter $49/month billed yearly Up to 300 covers/month, SMS allowance, WhatsApp allowance, and reservation growth features
Essential $129/month billed yearly Unlimited covers, CRM and reporting-oriented reservation and table management features
Pro $229/month billed yearly Unlimited covers, larger messaging allowance, all add-ons, and dedicated success manager

Hidden Costs to Watch

  • ! CRM and smart reports add-on listed at $39/month
  • ! Custom messaging add-on listed at $39/month
  • ! Review management add-on listed at $15/month
  • ! Booking network listed at $2/cover
  • ! WhatsApp bundles start at $100
  • ! POS, phone, payment, and hotel integrations may add monthly fees

Eat App is strongest for restaurants that want reservations, floor control, guest data, and messaging in a modern host-stand workflow.

For private dining and hospitality events, evaluate where restaurant reservations end and event sales begins. Some venues will pair Eat App with dedicated event sales software.

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Questions to Ask the Vendor
  1. 1
    Which plan includes the cover volume, messaging, CRM, reporting, and integrations we need?
  2. 2
    What POS, phone, payment, hotel, Google, Instagram, and Facebook integrations are supported in our region?
  3. 3
    How are deposits, no-shows, cancellations, and guest consent handled?
  4. 4
    Where is guest data hosted and how long is it retained?
  5. 5
    Do we need separate event sales software for proposals, BEOs, contracts, and private dining operations?
How we research tools

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