Hopin

Hopin should now be evaluated as RingCentral Events, not as the independent pandemic-era virtual events startup. The product still fits teams that want virtual venues, networking, expo booths, registration, replay, and hybrid/onsite extensions. The main risk is buying based on old Hopin assumptions instead of current RingCentral packaging, support, and roadmap.

Virtual & Hybrid Events Networking & Engagement Paid

Contact sales for RingCentral Events

Visit Hopin →

Tool Nutrition Label

Founded 2019

Headquarters RingCentral headquarters in Belmont, CA; Hopin was originally remote-first

Company Size Part of RingCentral Events

Funding Hopin Events and Session assets acquired by RingCentral in 2023

Pricing Model Sales-led RingCentral Events subscription

Free Trial No public self-serve event trial found; request demo/pricing

Contract Annual contract typical for business event plans

Attendee Capacity RingCentral launch materials cited scale to 100,000+ attendees per event

Mobile App RingCentral Events supports attendee event experiences; confirm native app and onsite needs by package

Offline Capability No

Data & Compliance RingCentral cloud infrastructure; confirm event data region and privacy terms during contracting

Expertise Level Intermediate

Event Types

Virtual ConferencesHybrid EventsWebinarsCommunity EventsExpo ProgramsOnsite Events

Key Integrations

RingCentral App Gallery (Native) Public APIs (API) CRM Integrations (Native) Engagement Apps (Native) Zapier (Zapier)

Support Channels

RingCentral help centerSupport portalSalesCustomer successEvent support resources

Best For

+ Teams that liked Hopin's virtual venue model and need a current successor
+ Virtual and hybrid conferences with stages, networking, expo booths, and replay
+ Organizations already using RingCentral meetings, rooms, or communications
+ Programs that want AI-assisted setup, clips, transcripts, and post-event content

Not For

− Buyers expecting standalone Hopin-era self-serve plans
− Simple webinars that do not need expo, networking, or event spaces
− Teams that require transparent public pricing before a sales call
− Organizations unwilling to validate migration and support changes after acquisition

Key Capabilities

✓ Create branded virtual, hybrid, onsite, and webinar experiences

✓ Run stages, networking, expo booths, chat, Q&A, apps, and replay

✓ Build registration pages and event emails

✓ Use AI writer, highlights, transcripts, clips, and generated follow-up content

✓ Support onsite attendees with registration suite, badge printing, apps, and floor plans

✓ Connect event workflows through app-gallery integrations and public APIs

Honest Limitations

Brand Transition

Hopin is now RingCentral Events, so documentation, pricing, and support references can be confusing.

Contact-Sales Pricing

Current RingCentral Events pricing is not a simple public rate card.

Complexity For Simple Webinars

The platform is broader than basic webinar tools and can be overkill for small sessions.

Review History Is Mixed

Legacy Hopin and RingCentral Events reviews include both praise for event experience and criticism of support or setup friction.

Pricing Breakdown

Plan	Price	Details
RingCentral Events	Contact sales	Virtual, hybrid, onsite, and webinar event platform formerly known as Hopin Events
RingCentral Video Suite Add-ons	Varies	Packaging may depend on RingCentral meetings, rooms, webinars, and events suite needs
Services and Support	Varies	Implementation and event support should be scoped for complex programs

Hidden Costs to Watch

! Migration from legacy Hopin accounts may require planning
! Onsite needs such as badge printing and apps may affect package scope
! Integrations, support levels, and attendee capacity should be confirmed

Hopin’s current buying path leads to RingCentral Events. That matters: the product is still relevant for virtual and hybrid event teams, but the vendor, packaging, and roadmap are now RingCentral’s.

Evaluate it against current RingCentral Events documentation and contracts. The old Hopin reputation is useful context, but it should not substitute for a current feature, pricing, support, and migration review.

Comparing this with other event tools?

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Pairs Well With

Salesforce

The default enterprise CRM for event-driven revenue teams that need serious workflow depth, but one that only pays off when you have admin muscle and a clear process.

CRM & Marketing Paid

Connect registration and attendance signals with sales follow-up

Marketo

Adobe's enterprise marketing automation platform for complex B2B lead management, nurture, CRM sync, and event attribution.

CRM & Marketing Paid

Use event engagement to support nurture and demand-generation programs

Zoom Events

A credible virtual-event platform for teams already comfortable in Zoom, with strong familiarity and scale, but one whose event experience is still shaped by webinar DNA.

Virtual & Hybrid Events Paid

Compare RingCentral Events directly against the other major video-suite event platform

Alternatives

Zoom Events

A credible virtual-event platform for teams already comfortable in Zoom, with strong familiarity and scale, but one whose event experience is still shaped by webinar DNA.

Virtual & Hybrid Events Paid

Better for organizations standardized on Zoom

vFairs

Enterprise event management suite for in-person, hybrid, and virtual programs with registration, onsite operations, mobile app, exhibitor workflows, and immersive event delivery in one platform.

Event Planning & Management Virtual & Hybrid Events Paid

Strong for virtual expos and booth-heavy online event environments

Airmeet

Virtual, hybrid, webinar, and managed event platform with social lounges, networking, registration, analytics, mobile apps, and CRM integrations.

Virtual & Hybrid Events Paid

Virtual and hybrid event platform with community and networking emphasis

Questions to Ask the Vendor

1
Which RingCentral Events package replaces the Hopin capabilities we need?
2
What are the attendee, stage, expo, replay, and storage limits in our quote?
3
How are legacy Hopin accounts, data, domains, and integrations migrated?
4
Which onsite features are included versus add-ons?
5
What live-event support response is guaranteed during show hours?

How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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