ProProfs Survey Maker

ProProfs Survey Maker is a practical choice for event teams that need quick feedback surveys, templates, branching, and simple reporting without buying an enterprise CX suite. It is less compelling for teams needing deep research analytics, complex data governance, or live audience engagement.

Free plan; paid plans commonly listed from $19.99/month to $49.99/month
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Tool Nutrition Label
Founded 2010
Headquarters Santa Monica, California, United States
Company Size Small to midsize software company
Funding Private company; public funding history not clearly disclosed
Pricing Model Freemium subscription with Essentials, Business, and Enterprise options
Free Trial Free plan available
Contract Confirm response limits, branding, AI usage, data retention, integrations, and cancellation terms
Attendee Capacity Response limits depend on plan; validate limits for expected survey volume
Mobile App Mobile-responsive surveys; no dedicated event app
Offline Capability No
Data & Compliance Confirm data hosting and compliance requirements with vendor
Expertise Level Beginner
Event Types
ConferencesWebinarsTraining EventsCorporate EventsCommunity EventsCustomer Events
Key Integrations
Google Sheets (Native) Mailchimp (Native) Salesforce (Native) Zapier (Zapier) API (API)
Support Channels
Help centerLive chatEmail supportPhone support
Best For
  • + Post-event attendee satisfaction surveys
  • + Pre-event preference and session-interest surveys
  • + Small teams that want templates and AI-assisted survey creation
  • + Marketers syncing feedback into spreadsheets or email lists
Not For
  • Enterprise research teams needing advanced statistical analysis
  • Organizations with strict data residency and security review needs before purchase
  • Live polling, Q&A, or session interaction
  • Teams that require highly customized survey layouts and complex integrations
Key Capabilities
Create surveys with AI prompts, templates, and a library of ready-to-use questions
Use 20+ question types, scoring, branching, and skip logic
Share surveys by link, email, social media, embeds, popups, and sidebar forms
Collect and analyze feedback with dashboards and exports
Support multilingual surveys and basic branding
Honest Limitations

Basic Advanced Analytics

Independent reviewers praise ease of use but note that deeper analysis and customization can be limited.

Plan Limits Matter

Free and lower tiers may limit responses, branding, integrations, or advanced features.

Not Live Event Engagement

It is a survey tool, not a polling, Q&A, networking, or mobile event app.

Integration Depth Varies

Confirm exact fields, triggers, sync cadence, and API access for CRM or email workflows.

Compliance Review Needed

Sensitive attendee or employee feedback may require security and data processing review.

Pricing Breakdown
Plan Price Details
Free Free Basic survey creation with limited free usage
Essentials $19.99/month Commonly listed paid tier for unlimited responses and survey features
Business $49.99/month Adds more business-oriented features; confirm current plan limits
Enterprise Contact vendor Custom needs, security, and account support

Hidden Costs to Watch

  • ! Higher response volume
  • ! Removing ProProfs branding
  • ! Advanced integrations or API usage
  • ! Data exports and analysis cleanup
  • ! Survey design and reporting labor

ProProfs Survey Maker is a solid fit for quick event feedback workflows that need more structure than a basic form.

For complex research, regulated feedback, or live session engagement, evaluate it against deeper survey or audience interaction tools.

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

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Questions to Ask the Vendor
  1. 1
    What are the exact response, survey, and admin limits for each plan?
  2. 2
    Which integrations are native, which require Zapier, and which require API access?
  3. 3
    Can we remove ProProfs branding and use custom domains or branded URLs?
  4. 4
    What data retention, export, and deletion controls are available?
  5. 5
    Which security documents and data processing terms are available for review?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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