Sogolytics

Sogolytics is a strong option for event feedback when teams need more survey logic, analytics, reporting, and security than a basic form tool. It is not an event platform, but it can be the feedback system behind session evaluations, attendee satisfaction, sponsor surveys, and post-event insights.

Free plan; published paid survey plans from about $39/month billed annually, with enterprise quote options
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Tool Nutrition Label
Founded 2013
Headquarters Herndon, VA
Company Size Private company with global offices; public profiles vary on exact employee count
Funding Privately held; no public venture funding profile found
Pricing Model Usage-tiered subscription based on responses, email volume, projects, features, and enterprise needs
Free Trial Free plan and free trials available for paid tiers
Contract Monthly or annual subscription; enterprise contract for advanced requirements
Attendee Capacity Not attendee-based; survey limits are driven by responses, emails, projects, and plan tier
Mobile App Mobile-friendly survey experience; confirm native app needs during evaluation
Offline Capability No
Data & Compliance Sogolytics describes secure data centers and compliance posture; confirm hosting region and residency requirements in contract
Expertise Level Beginner
Event Types
ConferencesTraining SessionsWebinarsCorporate MeetingsAssociation EventsCustomer EventsEmployee Events
Key Integrations
Sogolytics Survey Tool (Native) SogoCX and SogoEX (Native) Enterprise integrations (API)
Support Channels
24/7 email supportChat support on paid plansPhone support on higher tiersKnowledge baseCustomer success
Best For
  • + Event teams running structured attendee, speaker, sponsor, or employee feedback programs
  • + Organizations that need multilingual surveys, branching logic, templates, dashboards, and exports
  • + Teams that want AI-assisted survey creation with response and email limits matched to budget
  • + Customer experience or employee experience teams that include events in broader feedback programs
Not For
  • Events needing live polling or in-room Q&A rather than survey collection
  • Teams that only need a very simple free form
  • Organizations requiring event registration, mobile app, check-in, or agenda workflows
  • Buyers with strict data residency needs that have not been confirmed in procurement
Key Capabilities
Create surveys, forms, polls, quizzes, assessments, and feedback workflows
Use AI survey creation, templates, multilingual surveys, branching, display logic, quotas, and custom branding
Distribute surveys by email, links, embeds, social channels, and contact lists
Analyze responses with real-time reports, dashboards, exports, and sentiment/text analytics
Support CX, EX, and enterprise feedback programs beyond one event
Offer security and compliance features including MFA and published security certifications
Honest Limitations

Survey Tool, Not Event Platform

Sogolytics will not handle registration, session delivery, mobile agenda, onsite check-in, or event operations.

Usage Limits Matter

Plans differ by responses, emails, projects, AI usage, and support, so teams should map expected volume before buying.

Live Session Limits

For real-time audience polling and Q&A, a purpose-built engagement tool may fit better.

Advanced Configuration

Complex branching, reporting, and segmentation require thoughtful survey design and data governance.

Interface Learning Curve

Review themes praise support and flexibility but mention occasional usability or filtering friction.

Pricing Breakdown
Plan Price Details
Free Pro $0/month Limited projects, responses, emails, templates, AI survey creation, multilingual surveys, and real-time reports
Pro Published at about $39/month billed annually during current promotion Unlimited projects with higher annual response and email limits
Pro Max Published at about $49/month billed annually during current promotion Higher response and email limits, advanced survey and reporting features, and stronger support
Enterprise Custom quote Advanced security, collaboration, support, integrations, and enterprise program needs

Hidden Costs to Watch

  • ! Higher response volumes, emails, enterprise features, or additional products can increase cost
  • ! Survey design, data cleaning, dashboard setup, and analysis time still require internal ownership
  • ! Sensitive feedback programs may need legal, security, and data residency review

Sogolytics works well as the feedback layer around events. Use it for post-event surveys, session evaluations, sponsor satisfaction, internal debriefs, and recurring customer or employee event programs.

It is strongest when feedback quality matters more than live audience theatrics. For in-room polling and Q&A, pair it with a dedicated engagement tool.

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Questions to Ask the Vendor
  1. 1
    Which plan covers our expected annual responses, email sends, projects, and AI usage?
  2. 2
    What data residency, retention, HIPAA, SOC 2, GDPR, or ISO documentation is available?
  3. 3
    Can survey results be connected to our registration, CRM, or event platform data?
  4. 4
    Which support channels are included at our tier?
  5. 5
    How should we structure session-level, sponsor, speaker, and overall event feedback in one program?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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