ACTIVE is built for participant-heavy sports, endurance, recreation, camp, and community registration programs that need more than a generic ticket form. It deserves extra checkout and fee scrutiny because ACTIVE Advantage consumer complaints and the CFPB case are part of its history, even though that CFPB matter was dismissed with prejudice in 2025.
Official pricing says payment processing fees and taxes apply, but public plan pages do not expose full dollar economics.
The CFPB filed an ACTIVE Network lawsuit in 2022 over Active Advantage enrollment practices; the matter was dismissed with prejudice in 2025.
ACTIVEWorks Endurance is purpose-built for races and participant registration, not general conference management.
Pro, Premium, and Elite list many shared features, so buyers should map exact needs to the quote.
Checkout, fees, optional offers, refunds, and transfers affect participant trust as much as organizer operations.
| Plan | Price | Details |
|---|---|---|
| Pro | Contact sales | Mobile-first registration, custom questions, discounts, merchandise, email marketing, reports, On-Site app, ACTIVE.com listing, fundraising, and more |
| Premium | Contact sales | Most popular tier; confirm upgraded features, analytics, CRM, and onsite needs |
| Elite | Contact sales | Higher-tier option for advanced roles, branding, event series, merchandise, payment plans, and larger programs |
ACTIVE is a specialized registration platform for endurance, recreation, sports, camps, and community activity programs. Its value is strongest when registrations are complex enough to need waivers, merchandise, fundraising, transfers, onsite tools, and participant self-service.
The buyer risk is the participant checkout experience. Before launch, inspect every fee, optional offer, refund path, and support handoff so the registration flow does not create avoidable trust issues.
Get a shortlist of the best-fit options for your event workflow.
Compare My OptionsA dependable email marketing workhorse for invite flows and post-event nurture, but one that gets more expensive as contacts pile up and automation needs mature.
Run broader participant nurture and post-event communication outside ACTIVE
Crowdfunding platform for personal, community, nonprofit, school, and event-related fundraising campaigns with donation pages and social sharing.
Compare or supplement built-in fundraising for charity race programs
Mapping, venue discovery, directions, traffic, offline driving maps, and embeddable location links that help attendees find event venues and planners coordinate logistics.
Support participant directions, race locations, and route communication
Mass-market ticketing and event marketing platform with unmatched discovery reach, fast setup, and fee-heavy economics for paid events.
Simpler general-purpose event registration and ticketing
Low-fee event registration platform with public capped pricing, strong customization, and practical paid-event economics.
More flexible custom registration forms with transparent platform positioning
Self-service event ticketing and registration platform with all-inclusive ticket fees, event pages, reserved seating support, check-in, payouts, and reporting.
Straightforward ticketing alternative for non-endurance events
We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.
