Livestorm

Livestorm is a clean webinar choice for marketing teams that want browser-based setup, polished registration, engagement tools, replays, and CRM sync without heavy event-production overhead. The newer attendee-credit model rewards real attendance but needs careful forecasting for large or always-on programs.

Free availability is discretionary; Pro and Enterprise use attendee-based pricing, with public pricing pages showing per-attendee credit pricing in some regions
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Tool Nutrition Label
Founded 2016
Headquarters Paris, France
Company Size 51-200 employees
Funding Privately held, venture-backed
Pricing Model Attendee-credit model for Pro and Enterprise, replacing older monthly active contact pricing for new customers
Free Trial Free plan or trial availability may vary; Livestorm support describes a Free plan and Pro/Enterprise paid plans
Contract Attendee-based subscriptions; enterprise contracts for larger programs
Attendee Capacity Attendee credits are consumed by people who join live rooms, replays, or on-demand sessions; exact capacity depends on purchased credits and plan
Mobile App No dedicated attendee app required; attendees join through the browser, including mobile browsers
Offline Capability No
Data & Compliance Livestorm positions itself as EU-server based and ISO 27001 certified; video hosting region can be selected as an add-on in some plans
Expertise Level Beginner
Event Types
WebinarsProduct DemosCustomer TrainingMarketing EventsOnline CoursesInternal CommunicationsLead Generation Programs
Key Integrations
HubSpot (Native) Salesforce (Native) Marketo (Native) Pardot (Native) Zapier (Zapier) REST API (API) Webhooks (API)
Support Channels
Help centerChat and supportCustomer success on enterprise plansLive event support on enterprise plansMultilingual VIP support and SLA on enterprise plans
Best For
  • + Marketing teams running lead-generating webinars, demos, and nurture events
  • + Customer education and training teams that want browser-based access
  • + HubSpot, Salesforce, Marketo, or Pardot users who need webinar data in their CRM or marketing stack
  • + Teams that value ease of setup over highly customized virtual venues
Not For
  • Large expos or networking-heavy virtual conferences
  • Organizations that need deep onsite or hybrid logistics
  • Teams with unpredictable replay and on-demand consumption that could complicate attendee-credit budgeting
  • Buyers who want a traditional per-host webinar license with no attendee-credit planning
Key Capabilities
Run live, on-demand, recurring, and automated-style webinar programs in the browser
Create registration pages, reminders, email sequences, replays, and analytics without separate landing-page tools
Engage attendees with polls, Q&A, chat, emoji reactions, files, and other webinar-room interactions
Sync registrants and attendance activity with HubSpot, Salesforce, Marketo, Pardot, Zapier, API, and webhooks
Track participation, attendance, engagement, source, and replay behavior for follow-up
Use EU-oriented security positioning, ISO 27001 certification, and enterprise support options
Honest Limitations

Attendee Credits Need Forecasting

Credits are consumed by people who join live, replay, or on-demand sessions, so cost planning depends on actual attendance behavior.

Less Event-Like Than Virtual Venue Tools

Livestorm is strong for webinars but not designed as a full expo, trade show, or rich networking environment.

Pricing Model Has Changed

Older monthly active contact plans still appear in support history, so buyers should confirm the current model for their account.

Customization Has Limits

G2 and Capterra reviewer themes praise usability but mention pricing flexibility and customization tradeoffs.

Enterprise Features Require Enterprise

Custom analytics, dedicated customer success, live event support, VIP multilingual support, SLA, and hosting-region options may require higher plans or add-ons.

Pricing Breakdown
Plan Price Details
Free Availability at Livestorm's discretion Support documents describe a Free plan, but availability and limits should be confirmed for new accounts
Pro Attendee-based pricing Purchase attendee credits that are used when attendees join live, replay, or on-demand sessions
Enterprise Custom quote Adds enterprise integrations, analytics, customer success, live event support, multilingual VIP support, SLA, and add-ons

Hidden Costs to Watch

  • ! Replay and on-demand viewers can consume credits, so content library usage affects budget
  • ! Advanced support, custom analytics, and hosting-region choices may require enterprise terms
  • ! CRM integration setup still requires campaign and field-mapping work

Livestorm is a practical webinar platform for teams that want the webinar journey under control: registration, reminders, browser-based attendance, engagement, replay, analytics, and CRM follow-up.

Its main buying question is pricing shape. The attendee-credit model can be efficient, but teams should forecast live attendance, replay views, and always-on webinar usage before committing.

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Questions to Ask the Vendor
  1. 1
    How many attendee credits will our live, replay, and on-demand usage consume in a typical year?
  2. 2
    Which integrations are included in Pro versus Enterprise?
  3. 3
    Can we choose video hosting region, and what does that add to the contract?
  4. 4
    What live event support is available during high-stakes webinars?
  5. 5
    How are attendance, engagement, UTM, and replay metrics pushed into our CRM or marketing automation system?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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