ON24

ON24 is strongest when webinars are not isolated broadcasts, but a recurring B2B demand-generation channel feeding engagement data into CRM and marketing automation. The Cvent acquisition makes the event-led growth story more compelling, but buyers should confirm roadmap, support model, and package boundaries before treating it as a simple webinar purchase.

Custom quote across Essentials, Standard, and Advanced packages
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Tool Nutrition Label
Founded 1998
Headquarters San Francisco, CA
Company Size Now part of Cvent
Funding Acquired by Cvent in April 2026 after a $400M all-cash agreement
Pricing Model Sales-led annual subscription by package, usage, integrations, and service needs
Free Trial No public self-serve trial; demo, on-demand webinars, and quote flow
Contract Annual contract typical
Attendee Capacity Enterprise webinar and virtual-event scale; confirm contracted attendee and event limits
Mobile App No planner-first native app; attendee experience is web based
Offline Capability No
Data & Compliance Enterprise SaaS; confirm hosting, privacy, and Cvent/ON24 data-processing terms during contracting
Expertise Level Advanced
Event Types
WebinarsVirtual EventsHybrid EventsB2B Demand GenerationCustomer EducationPartner Events
Key Integrations
Salesforce (Native) Marketo (Native) HubSpot (Native) Oracle Eloqua (Native) Salesforce Marketing Cloud (Native) ON24 Connect (API)
Support Channels
Help centerSupport portalCustomer successImplementation servicesWebinar resources
Best For
  • + B2B marketing teams running recurring webinars and digital engagement programs
  • + Organizations that need rich attendee behavior data in Salesforce, Marketo, HubSpot, or Eloqua
  • + Enterprise teams using webinars, content hubs, and nurture pages to drive pipeline
  • + Event programs that may benefit from Cvent plus ON24 alignment
Not For
  • Teams that only need basic video meetings or simple livestreaming
  • Small teams that need transparent self-serve pricing
  • One-off events where enterprise implementation would outweigh the value
  • Programs without marketing operations support for CRM and MAP data flows
Key Capabilities
Produce live, simulive, and on-demand webinars with interactive engagement tools
Build branded registration pages, confirmation emails, reminders, and follow-up
Capture engagement from polls, questions, CTA clicks, content views, and attendance
Use AI features to repurpose webinars into clips, transcripts, blogs, and nurture assets
Create content hubs, personalized landing pages, and automated nurture experiences
Sync webinar and engagement data into CRM and marketing automation systems
Honest Limitations

Quote-Based Pricing

ON24 publishes package names and capabilities, but buyers need a sales process to understand total cost.

Enterprise Operating Model

The value depends on thoughtful campaign architecture, integrations, and follow-up processes.

Post-Acquisition Diligence

Cvent ownership may improve event alignment, but roadmap and support changes should be clarified.

Reviewer-Reported Live Risk

Review sites praise marketing depth but include complaints about bugs, support delays, and live-event friction.

Pricing Breakdown
Plan Price Details
Essentials Custom quote Webinars, videos, event management, integrations, and performance analytics
Standard Custom quote Adds segment personalization, key moments, automated nurtures, AI content, and advanced analytics
Advanced Custom quote Adds content hubs and personalized landing pages for broader digital engagement

Hidden Costs to Watch

  • ! Integration setup and marketing-operations work can be material
  • ! Virtual event add-ons, implementation, and support levels should be scoped
  • ! Package limits may depend on webinar volume, attendee volume, and data needs

ON24 is not the cheapest way to run a webinar. Its value is in turning a webinar program into a measurable digital engagement channel, with first-party behavior data that marketing and sales teams can use after the event.

That makes ON24 a serious option for B2B teams with mature demand-generation workflows. Smaller teams should compare it against lighter webinar platforms before taking on the sales process, integration work, and enterprise operating model.

Comparing this with other event tools?

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Questions to Ask the Vendor
  1. 1
    How will ON24 roadmap, support, and packaging change now that Cvent owns the product?
  2. 2
    Which package includes the CRM and marketing automation integrations we need?
  3. 3
    What are the contracted limits for webinars, attendees, on-demand content, and data retention?
  4. 4
    What implementation work is needed before engagement data can trigger scoring and nurture?
  5. 5
    Which support response times apply during live webinar incidents?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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