TicketSpice

TicketSpice is strongest when organizers care about keeping ticketing fees low while still needing serious selling features such as reserved seating, timed entry, box office sales, merch upsells, and brand control. It is less compelling for enterprise conferences that need deep agenda, sponsor, app, and CRM workflows in one platform.

$0.99 per paid ticket, or $0.49 for tickets priced $5 or less, plus payment processing
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Tool Nutrition Label
Founded 2011
Headquarters Sacramento, CA
Company Size 11-50 employees
Funding Private; Webconnex product
Pricing Model Per-paid-ticket fee plus payment processing; optional paid add-ons for messaging, email, and onsite commerce features
Free Trial Free account creation; fees apply when selling paid tickets
Contract No public long-term contract requirement for standard ticketing
Attendee Capacity Used for small events through high-volume attractions; practical capacity depends on page setup, scanning operations, and onsite staffing
Mobile App Yes; mobile scanning and box office workflows are available
Offline Capability No
Data & Compliance US-based company; specific hosting region not clearly published
Expertise Level Intermediate
Event Types
FestivalsAttractionsConcertsFairsMuseumsTheatersTimed Entry Experiences
Key Integrations
Webconnex Payments (Native) Zapier (Zapier) Webhooks and data exports (API)
Support Channels
Help CenterEmail supportPhone supportDemo and sales team
Best For
  • + Attractions, fairs, festivals, theaters, and museums selling repeatable paid admissions
  • + Organizers that want low per-ticket fees without giving up branding and checkout control
  • + Events that need reserved seating, timed entry, product upsells, or onsite box office sales
  • + Teams comfortable managing registration operations in a ticketing-first system
Not For
  • Complex conferences needing agenda management, hosted buyer meetings, mobile apps, and sponsor fulfillment
  • Organizations that require enterprise procurement, SSO, or heavily governed CRM integrations
  • Free-only community events where a no-fee RSVP tool is enough
  • Teams that need all buyer support handled by a large marketplace brand
Key Capabilities
Create branded ticketing pages with custom fields, conditional logic, and buyer workflows
Sell paid tickets, low-price tickets, merchandise, add-ons, upgrades, and timed-entry inventory
Build reserved seating maps with sections, rows, tables, pods, seat holds, and buyer seat selection
Scan QR-code tickets and manage onsite sales through mobile and box office workflows
Control convenience fees and decide whether buyers or organizers absorb ticketing costs
Use exports, reports, and automation connections to move ticketing data into other systems
Honest Limitations

Ticketing First

TicketSpice is built to sell and scan tickets. It does not replace a full event management suite for agenda, sponsor, exhibitor, matchmaking, or mobile app programs.

Optional Features Add Cost

The headline ticketing fee is clear, but text messaging, email automation, Mobile Pay Pass, and some onsite commerce features can add separate charges.

Consumer Review Split

Organizer reviews on software directories are strong, while consumer-facing review sites can reflect ticket buyer frustration that may be outside the organizer's direct control.

Reserved Seating Has Rules

TicketSpice reserved seating is capable, but support documentation notes limits such as no season-ticket functionality on reserved seating pages.

Not A Discovery Marketplace

TicketSpice gives organizers control over sales, but it does not bring the same built-in consumer event discovery as a marketplace like Eventbrite.

Pricing Breakdown
Plan Price Details
Standard paid ticketing $0.99 per paid ticket + 2.9% + $0.30 processing Applies to standard paid online ticket sales using TicketSpice's preferred payment processor
Low-price tickets $0.49 per paid ticket + 2.9% + $0.30 processing Reduced TicketSpice fee for tickets priced $5 or less
Optional premium features Varies by feature Text messaging, email blasts, email automation, Mobile Pay Pass, and other nonessential tools have separate published or account-specific fees

Cost at Common Event Sizes

100
attendees
$99 in TicketSpice ticketing fees for standard paid tickets, plus processing
Uses $0.99 per paid ticket; excludes card fees and optional add-ons
500
attendees
$495 in TicketSpice ticketing fees for standard paid tickets, plus processing
Uses $0.99 per paid ticket; excludes card fees and optional add-ons
1000
attendees
$990 in TicketSpice ticketing fees for standard paid tickets, plus processing
Uses $0.99 per paid ticket; excludes card fees and optional add-ons

Hidden Costs to Watch

  • ! Payment processing still applies on top of the per-ticket fee
  • ! Messaging, email, and onsite commerce features can add spend beyond basic ticketing
  • ! Hardware, staffing, scanners, signage, and onsite network preparation remain organizer responsibilities

TicketSpice is a practical choice when the event business is fundamentally about selling admissions. Its low per-ticket fee, branded page builder, reserved seating, timed entry, box office tools, and merch upsells make it especially useful for attractions, fairs, festivals, theaters, and repeatable paid events.

It is not trying to be an all-in-one conference operating system. If you need sponsor workflows, hosted meetings, a full mobile app, or deep CRM attribution, TicketSpice should sit in the ticketing lane and connect outward rather than become the whole event stack.

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Questions to Ask the Vendor
  1. 1
    Which optional features will we need beyond the $0.99 ticketing fee?
  2. 2
    Can we use our preferred payment processor, and how does that change pricing or payout timing?
  3. 3
    What reserved seating limits apply to our venue layout, holds, tables, and season-ticket needs?
  4. 4
    How does onsite box office selling work with our hardware, staff, and connectivity plan?
  5. 5
    What support is available during peak onsale or event-day scanning issues?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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