Tixr

Tixr is a strong ticketing option for live entertainment teams that need modern checkout, reserved inventory, resale controls, upgrades, add-ons, and fan data. It is not ideal for organizers who need public self-serve pricing or general-purpose conference registration.

Custom commercial pricing; buyer service fees are shown at checkout
Visit Tixr →
Tool Nutrition Label
Founded 2013
Headquarters Santa Monica, California, United States
Company Size 51-200 employees on LinkedIn
Funding Privately held; public funding terms not clearly disclosed
Pricing Model SaaS ticketing and commerce platform with organizer agreements and buyer-facing fees
Free Trial No public free trial found
Contract Sales-led platform agreement for event creators and venues
Attendee Capacity Built for high-demand live-event onsales; exact limits depend on agreement and event configuration
Mobile App Mobile-first buyer app, digital tickets, transfers, wallet delivery, and creator-side mobile tools
Offline Capability No
Data & Compliance Not clearly disclosed publicly; confirm for enterprise and international events
Expertise Level Advanced
Event Types
FestivalsConcertsNightclubsSportsConventionsReserved SeatingFan Experiences
Key Integrations
Tracking pixels (Native) Tixr Studio (Native) Apple Wallet (Native) API / partner workflows (API)
Support Channels
Fan support knowledge baseCreator supportSales and account teamsOn-premise support claims for larger events
Best For
  • + Festivals, clubs, venues, and promoters with complex ticket inventory
  • + Sports and entertainment properties using reserved seating or season inventory
  • + Creators that want resale, waitlists, rewards, payment plans, and add-ons
  • + Teams that need branded commerce and fan data across events
Not For
  • Small one-off events that need instant self-serve ticketing
  • Associations that need abstract management, CE credits, and conference workflows
  • Buyers who require public organizer pricing before taking a sales call
  • Teams without staff to configure ticket rules, resale, and fan support
Key Capabilities
Sell general admission, reserved seating, suites, tables, upgrades, add-ons, and other event products
Use Tixr Studio to manage event setup, inventory, analytics, pixels, waitlists, payment plans, and rewards
Offer official fan transfers and in-platform resale when enabled
Create branded event pages and mobile-first buyer flows
Build reserved seating maps with section pricing and multi-level layouts
Support fan data collection and remarketing workflows
Honest Limitations

No Public Organizer Pricing

Tixr does not publish a simple fee table for event creators, so economics require sales review.

Organizer Rules Drive Experience

Refunds, resale eligibility, transfer rules, and event communication vary by organizer configuration.

Buyer Review Friction

Trustpilot includes positive support comments but also complaints about ticket delivery, resale, transfers, and event changes.

Entertainment Bias

The platform is strongest for live entertainment commerce, not administrative conference registration.

Data Residency Not Obvious

Public pages do not make hosting region or retention commitments clear enough for regulated programs.

Pricing Breakdown
Plan Price Details
Creator Agreement Custom Commercial terms depend on event type, volume, inventory, support, and services
Buyer Fees Shown at checkout Tixr terms say the platform may receive booking/service fees displayed during purchase
Premium Operations Custom Reserved seating, on-premise support, complex migration, and high-demand onsales should be scoped directly

Cost at Common Event Sizes

500
attendees
Custom; request quote
May be more platform than a simple event needs
5000
attendees
Custom; compare fee impact against fan-data and resale controls
Good fit if commerce complexity is meaningful
25000
attendees
Custom enterprise/event terms
Validate onsale support, fraud controls, and onsite scanning

Hidden Costs to Watch

  • ! Buyer service fees
  • ! Payment processing and payout timing details
  • ! Onsite scanning, staffing, or hardware if needed
  • ! Migration from prior ticketing systems
  • ! Support load for transfers, resale, refunds, and event changes

Tixr is built for live entertainment commerce where the ticket is only one part of the fan transaction. Reserved inventory, resale, add-ons, waitlists, rewards, and branded checkout are the reasons to evaluate it.

The tradeoff is transparency. Before switching, get the full economics, support model, data rights, and event-day workflow in writing.

Comparing this with other event tools?

Get a shortlist of the best-fit options for your event workflow.

Compare My Options
Questions to Ask the Vendor
  1. 1
    What organizer fees, buyer fees, payment processing fees, and payout terms apply to our event?
  2. 2
    Which resale, transfer, refund, waitlist, and payment-plan rules can we control?
  3. 3
    How does Tixr handle high-demand onsales, fraud, duplicate tickets, and account compromise reports?
  4. 4
    What data exports, pixels, CRM integrations, and fan ownership rights do we receive?
  5. 5
    What onsite support, scanning hardware, and reserved-seating migration services are included?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

Suggest a correction →