Regpack

Regpack is strongest for registration programs where billing is complicated: payment plans, recurring charges, deposits, custom forms, and participant records. It is flexible, but reviews show that setup and payment workflows can become frustrating when the use case is complex.

Quote-based annual packages; third-party estimates and older public references commonly cite per-admin licensing, but current pricing requires vendor confirmation
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Tool Nutrition Label
Founded 2009
Headquarters Oakland, California
Company Size Private SMB software vendor; exact current headcount not clearly disclosed
Funding Privately held
Pricing Model Annual license by package/admin access plus payment processing
Free Trial Capterra lists no free trial
Contract Annual subscription
Attendee Capacity Trusted by thousands of organizations; not priced publicly by attendee
Mobile App Mobile-friendly registration; no dedicated attendee event app is foregrounded
Offline Capability No
Data & Compliance United States vendor; specific hosting region controls are not foregrounded publicly
Expertise Level Intermediate
Event Types
CoursesCampsProfessional EducationProgramsWorkshopsMembership RegistrationComplex Event Registration
Key Integrations
Regpack Payments (Native) ACH payments (Native) Email automation (Native) Reporting exports (Native) API and integrations (API)
Support Channels
Help centerEmail supportCustomer successProduct documentation
Best For
  • + Programs, camps, courses, and professional education with registration plus payments
  • + Organizations needing custom forms, conditional logic, payment plans, and automated billing
  • + Teams managing recurring programs rather than one-night public events
  • + Buyers willing to configure a flexible registration system carefully
Not For
  • Public ticketing teams that need marketplace discovery
  • Conferences requiring full attendee app, sponsor, exhibitor, hotel, and onsite service workflows
  • Teams that want simple, transparent self-serve pricing
  • Organizations with little tolerance for setup complexity or payment troubleshooting
Key Capabilities
Build flexible online registration forms and onboarding flows
Manage applicants, participants, orders, payments, balances, and reports
Create payment plans, recurring billing, deposits, and automated payment schedules
Send automated emails and collect custom data through conditional forms
Use unlimited emails, reports, payment plans, projects, forms, and applicant records in quoted packages according to G2
Support camps, classes, courses, events, and other program registration models
Honest Limitations

Pricing Is Quote-Based

Regpack no longer presents simple public plan prices; final cost needs sales confirmation.

Payment Complexity Can Bite

Capterra and G2 reviews include complaints about confusing payment setup, restrictions, and technical glitches.

Setup Requires Care

The same flexibility that supports complex programs can make project structure and duplication decisions important.

Not An Event Marketing Platform

Regpack is about registration and payments, not consumer discovery, sponsor activation, or attendee networking.

Support Model Should Be Tested

Review sentiment includes both responsive help and frustration around ticket-based troubleshooting.

Pricing Breakdown
Plan Price Details
SMB Contact vendor Annual package listed on G2; includes unlimited emails, reports, payment plans, projects, forms, and applicant records
Mid-Market Contact vendor Annual package for larger teams and programs
Enterprise Contact vendor Annual package for complex organizational needs

Cost at Common Event Sizes

100
attendees
Quote-based annual license plus processing
May be more than needed for simple one-off events
500
attendees
Quote-based annual license plus processing
Strongest when payment-plan automation saves staff time
1000
attendees
Quote-based annual license plus processing
Request examples by program count, admin users, and payment volume

Hidden Costs to Watch

  • ! Payment processing fees
  • ! Admin licenses beyond included roles if applicable
  • ! Implementation time to configure products, forms, payment plans, and reports
  • ! Support or migration work for complex existing programs

Regpack is built for registration programs where money and forms get complicated. Camps, courses, professional education, and recurring programs can benefit from payment plans, automated billing, and detailed participant records.

That flexibility needs discipline. Demo your real program structure, payment scenarios, refunds, failed payments, reports, and support path before treating Regpack as a simple plug-and-play event tool.

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Questions to Ask the Vendor
  1. 1
    What is the full annual price by admin user, project, applicant volume, and payment volume?
  2. 2
    Which payment methods, payment plans, recurring billing rules, refunds, and failed-payment workflows are supported?
  3. 3
    Can our current program structure be modeled without duplicating projects or creating confusing account flows?
  4. 4
    What support response times apply for payment failures during active registration?
  5. 5
    How do exports, reports, and accounting reconciliation work across programs?
How we research tools

We research each tool by reviewing official documentation, pricing pages, and user feedback from Trustpilot, G2, and Capterra. If something's out of date or inaccurate, use the link below to flag it.

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