Swoogo

Swoogo is one of the strongest event registration platforms for mid-market and enterprise teams that run a high volume of events and want to stop being punished with per-registrant fees. The per-user pricing is genuinely differentiating — run 10 events or 100, pay the same — and the drag-and-drop registration and website builder is among the most flexible on the market. The catch is an $11,800 floor and a learning curve that rewards users with some HTML comfort; for small teams running one-off events, the value isn't there.

$11,800/yr (Professional) → Custom (Enterprise)
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Tool Nutrition Label
Founded 2015
Headquarters Los Angeles, CA
Company Size 100–200 employees
Funding Venture-backed (~$23.6M raised; investors include Bain Capital, CIBC Innovation Banking, Red Forest Capital, M2O, Lighter Capital)
Pricing Model Per-user (unlimited events and registrations at every tier — not per-registrant)
Free Trial No trial — demo only
Contract Annual
Attendee Capacity Unlimited registrations per event
Mobile App Yes — Go Attend (iOS & Android) for attendees; Go Onsite for staff check-in and badge printing
Offline Capability No
Data & Compliance US-based (AWS); GDPR, SOC 2 Type II, ISO 27001, PCI DSS compliant; SSO + MFA on Enterprise
Expertise Level Intermediate
Event Types
ConferencesWebinarsInternal / Employee EventsField MarketingTrade ShowsIn-Person EventsDigital EventsHybrid Events
Key Integrations
Salesforce (Native) HubSpot CRM (Native) Marketo (Native) Pardot (Native) Zoom (Native) GoTo Webinar (Native) Microsoft Teams (Native) Stripe (Native) PayPal (Native) Google Analytics (Native) Vimeo (Native) Zapier (Zapier) REST API + Webhooks (API)
Support Channels
EmailLive ChatPhoneKnowledge Base24/7 Premium Support (add-on)
Best For
  • + Mid-market to enterprise event teams running 10+ events per year who want predictable pricing
  • + Corporate and association conferences needing sophisticated registration logic (conditional questions, tracks, tiered tickets)
  • + Teams who want deep CRM and marketing automation integration (Salesforce, HubSpot, Marketo) without per-event surcharges
  • + Event agencies managing events on behalf of multiple clients under a single account
Not For
  • Small teams or solo organizers running one event a year — the $11,800 floor is prohibitive
  • Consumer-facing or public ticketed events where Eventbrite's per-ticket model fits better
  • Teams needing an end-to-end unified virtual/hybrid platform out of the box — Swoogo relies on Zoom or Webex for streaming
  • Buyers who need extensive venue sourcing or room-block management — that's Cvent territory
Key Capabilities
Build fully branded event websites and registration forms with drag-and-drop, zero engineering required
Apply unlimited conditional visibility rules to tailor flows by registrant type, region, ticket tier, or custom attribute
Automate personalized email and SMS campaigns keyed to registration status, session selection, or custom triggers
Run group registration, early-bird and discount codes, package bundles, and multi-tier ticketing natively
Sync registrants bidirectionally with Salesforce, HubSpot, and Marketo in near real-time
Power on-site check-in and badge printing with the Go Onsite mobile app
Extend the attendee experience with Go Attend — digital badges, personalized agendas, push notifications, attendee directory
Expose clean REST API and outbound webhooks for custom integrations and data pipelines
Honest Limitations

High Floor Price

Professional starts at $11,800/yr for a single full user. Teams running one or two events a year will get better economics elsewhere.

Design Depth Requires HTML

Drag-and-drop handles 80% of needs, but matching a brand design system pixel-perfectly still requires HTML and CSS work.

Not a Virtual Event Host

Swoogo handles registration, marketing, and logistics, but live streaming and breakout rooms happen in Zoom, Webex, or Microsoft Teams. Fine if you already use those; an extra integration to manage if you don't.

Add-Ons Stack Up Quickly

Premium 24/7 Support, Go Attend, Go Onsite Pro, extra custom domains, sub-accounts, SSO on Professional, and Call for Speakers all cost extra on top of the base license.

Retroactive Form Updates Are Limited

Changes to a registration form after launch don't auto-apply to prior submissions; bulk updates require support help or manual work.

Email Draft Management Is Clunky

G2 reviewers consistently cite awkwardness around editing, deleting, or reordering scheduled and drafted email campaigns.

Pricing Breakdown
Plan Price Details
Professional $11,800/yr 1 Full User + 1 Reporting User, unlimited events and registrations, 30+ integrations, basic check-in app, 1 custom domain, REST API + webhooks
Enterprise Custom Everything in Professional + unlimited visibility rules, 5 branded URLs, SOC 2/ISO/PCI/SSO/MFA enterprise security, scalable API rate limits, dedicated CSM, 99.9% uptime SLA, personalized onboarding

Cost at Common Event Sizes

100
attendees
$11,800/yr (flat)
Professional covers one or many events at this size — no per-registrant surcharge
500
attendees
$11,800/yr (flat)
Same Professional license; registration volume doesn't change the bill
1000
attendees
$11,800/yr (flat)
Enterprise usually kicks in for scale reasons (SLA, SSO, API rate limits) rather than volume pricing

Hidden Costs to Watch

  • ! Additional Full Users beyond the included seat(s) — sold per-seat
  • ! Go Attend attendee mobile app — premium add-on
  • ! Go Onsite Pro (advanced check-in, badge printing) — premium add-on
  • ! Premium 24/7 Support — add-on
  • ! Professional Services (migration, custom design, training beyond onboarding) — scoped engagements
  • ! Extra custom domains, sub-accounts, SSO on Professional, Call for Speakers module
  • ! Payment processing fees pass through Stripe or PayPal (Swoogo doesn't mark up)

Swoogo is an event registration and marketing platform built for teams that run many events a year and don’t want to be taxed on every registration. Founded in 2015 and headquartered in Los Angeles, it took an unapologetically contrarian stance on pricing: charge by the number of team members who build events, not by the number of people who attend them. For corporate event marketers, conference producers, and event agencies running double-digit event portfolios, that math usually wins — by a lot.

The product itself is a drag-and-drop event website and registration builder with unusually powerful conditional logic. You can build registration flows that branch on attendee type, discount code, geographic region, or any custom attribute, then pipe the resulting data directly into Salesforce, HubSpot, or Marketo. The Go Onsite mobile app handles day-of check-in and badge printing; Go Attend gives attendees a branded container app for agendas, push notifications, and directory networking. Everything ships with a real REST API and webhooks, which is rarer in this category than it should be.

What Swoogo deliberately doesn’t do is host virtual events. Live streams, breakout rooms, and webinar delivery run through Zoom, Webex, Microsoft Teams, or GoTo Webinar — Swoogo integrates with all of them but stays in its lane as the registration and logistics layer. That’s a feature if you already standardize on those tools, and an extra moving piece to manage if you don’t. The other honest catch is design depth: drag-and-drop covers most use cases, but brand-perfect customization still rewards teams with HTML and CSS comfort in-house.

Budget-wise, the $11,800 Professional floor is the main filter. For teams running a single event a year, Eventbrite or Splash will be dramatically cheaper; for teams running flagship conferences with venue sourcing and room blocks, Cvent or RainFocus will be more complete. Swoogo’s sweet spot is the large middle — sophisticated event programs at mid-market and enterprise teams that want registration done right without either end of that spectrum.

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Alternatives

Cvent

Enterprise event platform with broad registration, attendee engagement, onsite, venue sourcing, and hospitality workflows for complex programs.

Event Planning & Management Registration & Ticketing Paid

Broader enterprise suite with venue sourcing, room blocks, and in-platform budgeting; heavier and more expensive, but the default for large corporate event programs

Bizzabo

Enterprise B2B event platform with modern UX, strong onsite tooling, and a rare published starting price for a premium all-in-one event OS.

Event Planning & Management Lead Retrieval Paid

Unified platform with native virtual event delivery and mobile app built in; less integration stitching, but pricier at the top end

Splash

Event marketing platform for branded event pages, RSVPs, email workflows, guest lists, check-in, and CRM/marketing automation sync.

Event Marketing Paid

Design-forward, marketing-led event platform popular with brand marketers; free tier exists, cheaper for lighter use cases

Questions to Ask the Vendor
  1. 1
    What does total cost of ownership look like in year 1 including Go Attend, Go Onsite Pro, Premium Support, and any Pro Services we'd need for migration?
  2. 2
    How does the HubSpot, Salesforce, or Marketo integration handle custom objects and two-way field sync in practice — can we see a live account?
  3. 3
    What's the API rate limit on Professional vs. Enterprise, and has anyone in our industry hit it during a live registration surge?
  4. 4
    What's your uptime track record over the past 12 months, and how is the 99.9% SLA credited if you miss it?
  5. 5
    How do you handle retroactive changes to registration forms after launch, especially for bulk attendee updates?
  6. 6
    Can we run sub-accounts for different business units while keeping consolidated reporting at the parent level?
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